Home Services Our Work Contact Get Demo

SolveXtra • Professional Quality Solutions

Professional Quality Solutions

Transform your business operations with our comprehensive quality audits and customer experience solutions. Drive excellence across every touchpoint.

100% transparent quality management processes
Real-time dashboards and actionable insights
End-to-end customer experience optimization
Proven results: 35% avg. CSAT improvement
Quality Assurance
Active

Quality Audits

Human-Centric Quality Management

Audit Accuracy 100%
Transparency Score Full
• Agent Scorecards & Performance Tracking
• Rebuttal & Re-rebuttal Management
• ATA (Audit the Auditor) Quality Checks
• RCA & Closure Tracking
• Real-time Dashboards & Reports
Customer Success
Active

CX Audits

End-to-End Customer Experience

NPS Improvement +42%
CSAT Boost +35%
• VOC (Voice of Customer) Analysis
• Customer Journey Mapping
• CEO Escalation Audits with RCA
• Social Media Monitoring & Resolution
• Personalization & Sentiment Insights
Strategic Advisory
Active

Consulting Services

Transform Your Operations

Process Efficiency +58%
Digital Readiness High
• Process Re-engineering & Optimization
• Training Workshops & Capability Building
• Digital Transformation Consulting
• Change Management Support
• Strategic Roadmap Development

Success Stories

Real results from real clients. See how SolveXtra transformed operations and customer experiences across industries.

Global E-Commerce Leader

Reduced quality errors by 68% and improved agent productivity by 45% within 6 months.

Industry: Retail +68% Improvement

Fintech Innovator

Boosted CSAT from 72% to 94% through strategic CX audits and process optimization.

Industry: Finance +22% CSAT

SaaS Platform Provider

Achieved 52% faster resolution times and 99.2% QA accuracy through comprehensive audits.

Industry: Technology 99.2% Accuracy

What Our Clients Say

Trusted by industry leaders worldwide for quality, reliability, and measurable results.

"SolveXtra transformed our quality process completely. The transparency and depth of their audits gave us insights we never had before. Our CSAT improved by 35% in just four months."

Fiverr Client

Quality & Customer Experience Head

"The consulting team didn't just audit—they partnered with us. Their process re-engineering recommendations cut our resolution time by half and agent satisfaction is at an all-time high."

Upwork Client

Customer Experience Director

"Exceptional reliability and quality. Their rebuttal process is fair and transparent, and the ATA audits ensure accountability at every level. Highly recommend for enterprise-grade quality management."

Fiverr Client

Team Lead Process Excellence

Become a Partner

Join our network of trusted partners and unlock new opportunities for growth and success.

Strategic Collaboration

Work together on innovative solutions that benefit both our organizations and clients.

Revenue Growth

Access new markets and revenue streams through our comprehensive partner program.

Training & Support

Comprehensive training programs and ongoing support to ensure your success.

Get in Touch

Ready to transform your business? Contact us today to discuss your needs and learn how we can help.

Email Us

Reach out to us via email for any inquiries

contactus@solvextra.com